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It took some persistence to do step by step advice, but it worked in the end.īasically, I had to re - install the printer software on my computer after a power failure. Printer is selected in the default settings. When you try to print, the document will print cue, message: "office jet is offline" lights up. Printer did not print my computer since the blackout. Wireless printer prints from another computer without problem HP officejet Pro X476dw MFP: printer and computer do not speak Now, let's see if other agents in my office can print on it when they bring their laptops! Don't know what bug he had his behind, but it was not happy! Don't know what unplug and leave for a few hours has done for her, but solved my problem. He plugged back in and voila! Print again. Left the Office for a couple of appointments and returned a few hours later. I finally got frustrated and just unplugged the darn thing. I tried to turn it off again to restart, but it will turn off. I downloaded the HP scan and doctor to print and he can't get it to print. There is no code error with this number on it in the HP website. She flashed so quickly the first couple of times I had to video the problem/process in order to catch the number. After the white screen, she flashed a blue error screen that shows the B835B846, I think. Had to pull the plug, which he did not because he told me when he walks back to the top. The power button had no effect - which means that it would not turn off the machine. Walked over to him and he had a white screen that says "Pleaase stop printer, then on again." Were all indicators that surrounds the screen flashes quickly. Walked into the office this morning and someone tried to print and complained that the printer did not work. Finally managed to remove print jobs, and he began to print again. I would say to delete, I'd say it was deleting and then nothing. He got a print job that is stuck in the pipeline and we couldn't do delete. I have a MFP HP Officejet Pro new x476dw - which I was really happy with. Error B835B846 on an Officejet Pro x476dw MFP